Job Description

Job Responsibilities:

• Analyze warehouse and distribution workflows to identify bottlenecks, gaps, and improvement opportunities.
• Develop current-state and future-state process maps using standardized mapping tools.
• Collect, interpret, and report operational performance metrics such as throughput, pick accuracy, cycle time, and labor utilization.
• Support development, documentation, and rollout of Standard Operating Procedures (SOPs).
• Assist in planning and executing process improvement and warehouse automation initiatives.
• Collaborate with operations, inventory control, transportation, and IT teams to translate business needs into system or process enhancements.
• Facilitate root-cause analysis sessions to resolve operational issues and prevent recurrence.
• Serve as a subject matter expert for process standards, continuous improvement practices, and operational data insights.
• Provide analytical support and recommendations to leadership for strategic decision-making.
• Manage multiple projects simultaneously while ensuring delivery timelines are met.

Skills:

• Strong analytical and problem-solving skills with the ability to interpret operational data and identify trends.
• Proficiency in data analysis and visualization tools (Excel, Power BI, Tableau, or similar).
• Experience with process mapping tools (Visio, Lucidchart, Miro, etc.).
• Working knowledge of Warehouse Management Systems (WMS) and supply chain systems.
• Ability to develop and maintain SOPs, workflow documentation, and process diagrams.
• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, and Kaizen.
• Understanding of key warehouse performance metrics (throughput, accuracy, cycle time, labor utilization).
• Strong project management and organizational skills.
• Excellent verbal and written communication skills to engage stakeholders at all levels.

Education/Experience:

• High School

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